Refund policy
Return & Refund:
If you are eligible for any refund, the same shall be given to you as per the following guidelines:
We have a 7-day return policy, which means you have 7-days after receiving your item to request a return.
- All refunds & replacement process initiation shall be subject to pick up of all cancelled items from your/customer's premises.
- Post receiving the products back to the warehouse, a refund shall be initiated within 2-3 days.
- Refund will be initiated via NEFT, cash or by the way payment was originally made.
- Depending on the orders, the processing charges might be deducted
To start a return, you can contact us at Support@adornworld.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Delivery:
Our support and delivery team will be in coordination with you for a hassle-free installation process.
Free delivery is only applicable for the very first attempt on a visit to your ship-to address. In case of a missed delivery, (from a customer)/ an extra visiting charge would be applicable for later installation.
Our delivery partner shall only deliver the product to the ground floor in the absence of a service lift in your apartment. (if applicable)
Extra charges applicable for weekend or specific time deliveries.
Once the order has reached your nearest delivery center and you fail to receive the products, we would hold the products for 10 days, after this time line, Adorn World shall be free to charge for holding the products for longer.
For any further Query, Please contact :- eportal1999@gmail.com